From manual, error-prone legacy processes to a fully automated, configurable Salesforce platform — deployed across 20 enterprise customers in under 12 months.
Every business that transacts with external parties carries a fundamental compliance obligation — ensuring they are not engaging with denied, sanctioned, or otherwise high-risk entities. For this 10,000+ employee organisation, that obligation was being managed through an outdated legacy system paired with entirely manual CRM data entry.
Screening a single account took up to seven days. Results had to be manually recorded in the CRM, creating a process that was slow, inconsistent, and increasingly difficult to audit. As the organisation's account volume grew, the gap between their compliance requirements and their operational reality widened.
The stakes were high. Engaging with a denied party — even inadvertently — carries serious financial and reputational consequences. They needed a purpose-built solution that could close this gap at scale, and do it fast.
Axiom Gray led the end-to-end design, development, and deployment of a Denied Party Screening platform built natively on Salesforce CRM. From the outset, the architecture was designed with two non-negotiable principles: it had to be highly configurable, and it had to scale seamlessly across customers of vastly different sizes — from organisations managing thousands of records to enterprises handling millions.
Mapped existing compliance workflows, identified integration requirements with denied party data sources, and defined the Salesforce data model and configuration framework.
Delivered a fully functional MVP in 12 weeks. The first customer went live with automated screening replacing seven-day manual processes entirely.
Continuously improved the platform based on real-world usage while onboarding and deploying across 20 customers — each going live within weeks of onboarding.
The platform fundamentally transformed how the organisation — and its customers — managed compliance risk. What previously took days now takes minutes. Manual data entry was eliminated. And critically, the product proved its universal relevance: denied party screening is not industry-specific, and Axiom Gray delivered a solution equally applicable to financial services, manufacturing, logistics, and beyond.
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